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Delivery Information

General Information

We approve orders placed by the users of the website. However, this is subjected to the product availability. At times, the product purchased by a user may not be available. In such cases, the payment made towards the order will be refunded through the original payment method.

Orders

You are welcome to purchase our products and services at any time on the website. We will process your order within 48 working hours and the delivery will be made at the earliest.

Shipping

Shipping charges of $18 is applicable to every purchase made on the website. If you want to purchase products on the website, you need to add the products to your shopping cart and click on checkout. Once confirmed, you can place the order. You can view the order number and the cost of shipping for your order on this website.

Delivery

When you place an order, the estimated time for delivery will be provided. We will deliver all the orders in maximum 20 working days. Worldwide shipping is provided on the website.

Payment Details

The website accepts US dollars only. No other currency is accepted on this website. You can use your MasterCard or VISA to purchase the products. We will charge your card for the order payment only after we process the order. We will e-mail the payment receipt to your registered account. We do not accept cash payment.

Status Link

The website will help you track the status of your order by e-mailing you the tracking link. Once 36 hours has been lapsed from the time of order dispatch, you can check the link for the order status.

Delays

Your order may be delayed for delivery and if the delay extends even after 7 days from the expected delivery time, then you can inform us. We will conduct an inquiry to find the cause of delay. If the delay has been due to our negligence, then we will resend the order. We will bear the shipping costs as well.

Do inform us if your order is delayed or if damaged products are provided.

Cancellation

Cancellation can be made on the orders purchased from the website. For cancelling an order, kindly provide the order number details. Once approved, refunds will be provided. However, if you wish to cancel an order which has been delivered, you must send it back to us. Once we receive the order, we will proceed further.

Returns will be accepted on the website only if we receive a written letter seeking order return within 3 days from the product delivery date. If the product has been delivered in a damaged state, you are requested to send it back to us. We will inspect the order and we require at least 14 working days to do the same. If your claim holds true, we will resend a new order at our own cost. If the product is not available, the order payment will be refunded.

Refunds

Refunds are provided by the website only if the request has been approved. The payment made for the order will be refunded through the original payment method. Not earlier than 3 working days from refund confirmation, the amount will be transferred to the bank account through which the order has been placed. We may credit the amount to your MasterCard/VISA as well.  Refunds will not be provided in cash.

The refund amount will not include the cost of shipping. If there are any handling costs and shipping costs mentioned on the packaging slip or invoice, it will not be refunded. If you return an order, you must bear the shipping charges. We will not refund the shipping costs. Also, you are to send the order in its original state. We cannot assure you that all the returns will be accepted.

Contact us

Write to us or dial our listed numbers if you have any queries, clarifications and feedback. 

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